Badger Gear – Terms and Conditions

Last Updated: 17/12/2025

These Terms and Conditions (“Terms”) govern all sales, manufacturing, and supply of products by Badger Gear (“we”, “us”, “our”) to the customer (“you”, “your”).
By placing an order with Badger Gear, you confirm that you have read, understood, and agreed to these Terms.

1. Products

  1. Badger Gear manufactures and supplies automotive seat covers and related accessories.

  2. Most products are manufactured to order and may be customised based on vehicle model, configuration, material selection, colour, stitching, or branding.

2. Orders and Acceptance

  1. All orders are subject to acceptance by Badger Gear.

  2. Once an order has entered production, it may not be cancelled or amended without written approval from Badger Gear.

  3. Badger Gear reserves the right to refuse or cancel an order due to material availability, pricing errors, or production constraints.

3. Pricing and Payment

  1. Prices are as quoted or displayed at the time of order and include VAT unless stated otherwise.

  2. Full payment is required before manufacture or dispatch unless otherwise agreed in writing.

4. Manufacturing Lead Times

  1. Manufacturing lead times are estimates only and are subject to production capacity, material availability, and factory closures.

  2. Delays caused by suppliers, couriers, or circumstances beyond Badger Gear’s control do not constitute grounds for cancellation or refund.

5. Delivery and Risk

  1. Delivery dates provided are estimates and not guaranteed.

  2. Risk of loss or damage passes to the customer upon delivery.

  3. The customer is responsible for inspecting products upon delivery.

6. Returns and Repairs Policy

6.1 Eligibility for Return

Products may only be returned to Badger Gear for inspection, repair, or replacement in cases of:

  • Manufacturing defects

  • Workmanship faults

  • Approved fitment issues

Additional conditions:

  1. All return requests must be submitted in writing and approved by Badger Gear before the product is returned.

  2. The customer must notify Badger Gear of any defect or issue within 7 days of delivery and provide clear photographs or supporting evidence.

6.2 Repairs and Replacements

  1. Upon inspection and confirmation of a valid fault, Badger Gear will, at its discretion:

    • Repair the product, or

    • Replace the product where repair is not reasonably possible.

  2. Repairs or replacements will be completed within a reasonable timeframe, subject to production capacity, material availability, and factory operating schedules.

  3. In all approved repair or replacement cases, Badger Gear will cover the courier costs for collection and return of the product.

6.3 Exclusions

Returns, repairs, or replacements will not be accepted for:

  • Normal wear and tear

  • Incorrect installation

  • Misuse, abuse, or unauthorised modification

  • Damage caused by improper cleaning or care

  • Minor colour, texture, or finish variations within acceptable manufacturing tolerances

6.4 Inspection and Final Decision

  1. All returned products are subject to inspection by Badger Gear.

  2. Badger Gear reserves the right to determine whether a product qualifies for repair or replacement under this policy.

  3. No refunds will be issued unless required by applicable law.

7. Warranty

  1. Badger Gear provides a limited warranty against manufacturing and workmanship defects for a period of 5 Years from the date of delivery.

  2. This warranty does not cover damage caused by misuse, improper installation, neglect, or normal wear and tear.

8. Consumer Protection Act (CPA)

  1. Nothing in these Terms limits or excludes any rights afforded to the customer under the South African Consumer Protection Act, 68 of 2008 (CPA).

  2. Where applicable, Badger Gear will comply with its obligations under the CPA, including repair, replacement, or refund of defective goods as prescribed by law.

  3. In the event of any conflict between these Terms and the CPA, the provisions of the CPA shall prevail.

9. Limitation of Liability

To the fullest extent permitted by law, Badger Gear’s liability is limited to the value of the product supplied.
Badger Gear shall not be liable for any indirect, consequential, or incidental losses.

10. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

11. Contact Information

For returns, repairs, or general enquiries, please contact:

Badger Gear
Email: info@badgergear.co.za
Phone: +27 64 148 4910/+27 84 469 5354